Shipping

We currently ship within Europe and the UK. International shipping coming soon!

 

Orders are shipped every Mon. and Thurs. through PostNord or GLS and may take between 4–10 working days to arrive at their destination. Please get in touch if you haven't received your package after 14 days.

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For customers in Norway, Switzerland and the UK, we add an additional 125 DKK to your order for customs clearance.

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Refunds/exchanges

If you're not satisfied with the quality of your nuts, you can request a refund within 30 days. To complete your refund, we require a receipt or proof of purchase and reason for why you'd like a refund.

Please send us an email at info@basisnuts.com.